Help Center

FAQs (You've got questions. We've got answers!)


Are your products really Authentic?

I don't see what I REALLY want!

Do you make custom orders?

I don't see my size.

What if I get my size wrong?

Can I change the crystal colors?

Are you affiliated with the manufacturers?


What's our shipping policy?

What are your International shipping policies?

Can you rush/expedite my order?

What does "Being Processed" mean?

I don't have a tracking number, when will I get it?

Hey my tracking number doesn't work!

Return Policies

Returns, Refunds, Exchanges.

Can i cancel my order?

Additional FAQ's

I placed an order but I didn't receive a confirmation email...what's the deal?

Do you offer discount codes?

Can I have my purchase delivered as a gift?

Why can't I call you?

Can I send you my shoes to bling?

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